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YITH WooCommerce Order Tracking plugin provides an easy way for customers to track orders placed on e-commerce websites/Mobile app. This will not only make it easier for customers to monitor purchases made from the website/app but will also help improve the quality of customer service by offering transparency and professionalism.
Automatic tracking of the orders will reduce the workload of customer service, decreasing the number of phone calls or emails related to the status of the order.
Customer Loyalty being one the pain point in the eCommerce business, YITH WooCommerce Order Tracking plugin can be a valuable tool. As it offers the customer a complete overview of their orders, shipping times, estimated delivery, etc. Users want a rapid, safe and reliable delivery: this is why it is vital to allow your clients to track the order and follow the delivery steps.
Features on YITH WooCommerce Order Tracking
Choose your Carrier service
With over 90 global delivery services listed, YITH will definitely have your committed delivery service in its list. If not, the team will help you add it.
Set a default carrier
You can even set a carrier service as default, through which you want to do the majority of the deliveries.
Easy and Swift order tracking
You can easily check the order status on your carrier’s website with the tracking code in just a click.
Import old tracking data
You can easily import your previous tracking data by using CSV importer functionality in YITH. Now need not worry about data loss during the plugin switch.
Automatic order completion
The order will be completed automatically if the tracking data has been inserted.
Track the orders directly from the user panel.
Forget the manual method of tracking, now customers can track the order status with just a click.
Track the order with a simple click from the confirmation email
Your customer will receive an email once the order is completed with a direct link for the tracking. quick and easy
Added functionality with other plugins
Insert tracking data into the delivery note by using the plugin in combination with the premium version of YITH WooCommerce PDF Invoice and Shipping List
Excited to take your order tracking experience to the next level? Just follow these simple steps to get this working on your WooCommerce website.
Purchase your plugin, the link is provided below. YITH WooCommerce Order Tracking plugin is used by over 14,263 customers globally and it suits users of all category. They have different subscription plans and you can choose the one with suits you better.
Watch how to setup YITH WooCommerce Order Tracking here.
To install the plugin go to your WordPress dashboard and click on add new plugin.
You will be taken to the page where you can add new plugins, click on upload plugin.
Since the YITH WooCommerce Order Tracking plugin has already been purchased, you can just drag and drop your .zip file and click on Install now.
Once installed you can activate the plugin.
Now the plugin has been added in your installed plugin list. Click on settings.
You will have to do some general settings here, like adding default carrier service name, setting up the text for the order page details and the text position.
- The Default carrier name is where you add the carrier service you are planning to use to ship the product.
- In the next section, you will see a message template, this is the text which will be shown in the order detail page. The message can be customized using the three placeholders, representing the shipping details, ie; Carrier Name, Pickup Date, Track Code.
- You can select the position of the text in the order page,
On Top – Before order product list
On Bottom – After product list
After the settings are done, click on save changes.
Now you need to update the order details of each purchase made by the user so that it will be displayed to the customer when the order is picked. Go to WooCommerce on the sidebar and click on Orders.
All your orders will be displayed on this page and you can select the particular order you want.
You will be taken to the Order details page, here you will find all the details regarding your order.
Go to Order Tracking section and enter the Tracking code, Carrier name and Pickup date. These details will be shown on the customer’s order page when their order will be picked up.
Once the order has been picked up by your preferred carrier service, you can put tick mark on the Order pickup box and Update. This will notify your customer with the order updates.
Let see how does it look from the user’s end.
Go to the website, then My Account.
You will enter the My Account page and then click on Orders, to see all your orders in one place.
In the Website:
This is how the order page will appear and you can click on the order to see the details.
In the App:
Similarly, on your Appmaker mobile app, the Order page will appear. From here you can select the order you wish to track or get details.
Order Detail page
In the website:
The order details will be shown here, as per the settings you have given before. You will see your order number, date and the current status on top and at the bottom, the estimated delivery date, Carrier service name and a Tracking code for further tracking.
In the App:
The order tracking page will look like this in the mobile app. You can easily access order tracking information with a track button given on top.
This will help the customers monitor their package status. With the Tracking number, they can even track the order with the Carrier service.
With YITH WooCommerce Order Tracking plugin you are not only reducing your team’s effort in tracking the order details manually but even giving your customer a solid chance to stay on your platform and trust your service.
Try these features on mobile apps using Appmaker WooCommerce plugin.
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