Category Beginner’s Guide

eCommerce customer service

eCommerce Customer Service: Ultimate Guide (2021)

Stellar eCommerce customer service is vital to earn customers’ confidence and boost repeated purchases. Studies show that almost 60% of the buyers stopped online purchases due to poor response from the customer service. The majority of them are millennials. Moreover,…
Packaging for eCommerce

Packaging for eCommerce: A Beginner’s Guide 2021

Packaging for eCommerce is often regarded as a powerful tool for brand building these days. Check out a few interesting statistics related to eCommerce packaging: About  70% of customers form impressions on brands based only on the packaging. More than 55% of…